Portal

[nehatabu]

Hi,

I have a issue in portal where the content is duplicating twice we did find out the root cause its due to error in code.

But this issue happened only in test and prod environment want to find out how this occurred but i am not able to find it. How to find out if the issue was caused by latest update set movement or by something else and I need to know how can we track the history and debug it.

Kindly help me

Thanks & Regards,

Neha. 

[Mark Roethof]

Hi there,

What kind of content do you mean here? Submitting a catalog item? Or the attachments on catalog items? Or comments on Catalog Items or Knowledge Articles? Etc..

What else can you share? For example since when is this occurring, or already for a long while? What changed in that time frame? Are you using out-of-the-box widget or custom ones which might cause this?

[nehatabu]

Hi

yes its oob and i am facing the issue since 2 days

[Dr Atul G- LNG]

Hi @nehatabu 

What is content mean here, I guess this is what @Mark Roethof and me want to know.. is it catalog item, knowledge article or if you share screenshot more appericated