Printer Friendly Version

[danielrowling]

Hi there,

Is anybody aware of any controls/properties within Service-now that allow you to configure a base template for the 'Printer Friendly Version' of forms/views/etc?

Specifically, I want to ensure that the company logo is displayed at the top left of each 'Printer Friendly Version' screen so that company branding is maintained and it's very clear where the printed content has come from.

I'm hoping somebody else has tried (and successfully completed!) something similar.

Thanks,
Dan

[Brian Lancaster]

This appears to be working for me now for incidents.   I'm on Helsinki Patch 4.

[Anthony_vickery]

You could create a UI Macro that only displays content when in 'Printer Friendly Version.' You'd need to upload the image and you can then create a Formatter from your macro for the task table (and others if desired), then personalise/configure the form to add it (probably to the very top).

The Printer Friendly Version always passes a parameter called sysparm_media with a value of print. Using this, you can ensure the logo only displays in the Printer Friendly Version.

<j:if test="${sysparm_media=='print'}">

   <!-- Place logo html content here to include in Printer Friendly Version only -->

</j:if>

[timbelet]

That worked for me.   I have been requested to remove the name of the form that appears above the logo, but I do not see anywhere where that can be done.

[SHAIK18]

Hi Timbelet / Anthony,

I am have received same requirement. I need to add company logo on print screen header Can you please help me on this.

[SHAIK18]

I am have received same requirement. I need to add company logo on print screen header Can you please help me on this.