Pulling variable information via a template and displaying on a ticket

[germc]

Hi folks,

I have created a new Service Catalog item called 'HR - Recruitment Requisition Form' (maintain items)

I have it workflowed to create a HR ticket and embed the variables of the catalog form into the ticket.

Is there a way to pull the info from a field on the form and set it as the short description?

I have set up a template called 'HR Recruitment Requisition Form' and been able to set the caller id on the ticket by adding 'javascript:gs.getUserID();' to the 'Caller ID' field on the template.

Is there a similar way to add such a script to the short description field. for example we would like to add the field info from the variable 'position_title' on the service cat form and onto the short description of the ticket.

I have attached a printscreen of the template set up. is there a way to add a script in here?

[germc]

Much appreciated, that worked a treat. Thanks a million