"Additional Comments" , is not populating in Notifications

NiKhil70
Kilo Guru

Hi ,

I am facing some issue in Email Notification.

If the user updates his comments in the "Additional Comments" , Email should be Triggered to the Requester .

Requester is getting Email Notifications but the comments are not populating in the Email Body .

The recent update only should be populated in the Email Body   .

I tried in this way : 

Hi ${request.requested_for}  ( working fine )

template.print(current.comments.getJournalEntry(1)); ( Not working -Here the comments should populate )

Please give some suggestions.

Thanks

NR

 

 

1 ACCEPTED SOLUTION

Navigate to Notification Email Scripts under System Notification and you could add it here.

Thanks!

View solution in original post

12 REPLIES 12

Mathias Vandend
Mega Sage

Hi,

 

Have you tried with ${comments} in your body?

NiKhil70
Kilo Guru

Hi Mathis ,

I tried that but its showing all the comments , but i want to see only the Recent comments.

Thanks

NR

And do you get an error when you try your solution?

 

I am not getting any error .