"Additional Comments" , is not populating in Notifications

[NiKhil70]

Hi ,

I am facing some issue in Email Notification.

If the user updates his comments in the "Additional Comments" , Email should be Triggered to the Requester .

Requester is getting Email Notifications but the comments are not populating in the Email Body .

The recent update only should be populated in the Email Body   .

I tried in this way : 

Hi ${request.requested_for}  ( working fine )

template.print(current.comments.getJournalEntry(1)); ( Not working -Here the comments should populate )

Please give some suggestions.

Thanks

NR

[Alikutty A · Accepted solution]

Navigate to Notification Email Scripts under System Notification and you could add it here.

Thanks!

[NiKhil70]

Hi Ali,

changed the Email Properties to "1".

Tested and working as expected , i can see only the Recent update in the Additional comments.

Thanks

NR

[Alikutty A]

Great! Can you please mark my response as correct answer and close this thread?

Thanks!