The sys logs, (warning, error, all) only display the created date in seconds. The problem is, there are a lot of activities that then are grouped in the same second, and I lose my order of operations making troubleshooting a whole lot more difficult....
Add new fields in the TASK section. Decision -> dropdown (options: Approved, Partially, Rejected) - mandatory. Rejection reason -> only visible when option rejected is selected in the above - free text field single line - mandatory - help text Provid...
On Homepage if click Dropdown and search the Dashboard the Dashboard is not getting
Is there an existing script class I can use to determine if an IP address is in a given CIDR range?Basically I want to make a call like: isInCIDR(ip_addr, cidr) and it returns true or false. I'd like to do this without first converting CIDR to range ...
Hi, What is difference between SOAP and REST API. I have gone through many documents but didn't get it. Can anyone please tell me important difference between SOAP and REST API. Regards, Nivedita
We have a Location field on our Catalog Task form that is a Reference Field to the Locations table. When you click on the magnifying glass and the pop-up window comes up, no records are displayed, as if the table were empty, but it's not, there are o...
Hi ServiceNow Folks, We have a requirement, We have two fields on change request 1) Planned start date 2) Planned End dateand we have one field on change task - Due Date Qus1: -- Whenever the planned start date(change_request field) is less than Due...
Our instances have Notification Activity Stream @ Mention Email enabled. When this feature is used to notify people, they get an e-mail notification for the demand task and then another e-mail notification for the overall demand (since work notes are...
Hello,On my PDI, the Email sending options (Email properties > System properties) is read only - cannot be set to true. I am in global scope and with admin rights as seen other similar posts. Tried even with a fix script:var gr = new GlideRecord("sys...
Reviewing this, I came up with the following onLoad Client script; however, it does not work for me. Any ideas?Want to hide or remove from a group when in the Incident form some categories they will not use. Looking at your example, I switched it t...
Hey all, Looking for advice on good Digital Adoption Platforms / Solutions (DAPs/DAS') for ServiceNow? For example tools like WalkMe, VisualSP, etc. I would be interested to know if any of you have experience in promoting digital adoption of ServiceN...
Hello, I am looking to dynamically update a field label on a form based on the values in a the sys_class_name on alm_asset table using Onload Client script. as per my example below, if the sys_class_name is Kittens, I would like to update the serial...
Hi All, I recently had to create a new PDI and I'm doing some training, trying to build new change type. I am not getting the edit interceptor field in the top right corner not sure what I am missing. I know we can create a new change request type fr...
I have only been coding in ServiceNow for a short while so I would appreciate some guidance.I am trying to get some data from an email body to add to the short description of the incident but I need to strip out the CR and LF. The email body looks li...
Hi all, I have a customer who wants to remove the demo data in their instance. However since it is an on-prem instance, they cannot use the remove demo data option from Hi. What would be the best way to identify and remove the demo data?