how to attachment added to RITM through scheduled script execution.
Hi I have a requirement to attach a report to RITM through a scheduled email script. Thanks in advance
Forum Posts
Resolved! Calculate and Display a future date on Catalog Form
I would like to display a date 90 days from Today() on a form and use it in a variable in my catalog item.I'm assuming an "On Load" client script but can't seem to get the syntax right.Any assistance would be appreciated.
Resolved! How to filter reference field in a catalog item based on a custom field?
Hi, I would like to filter a reference field (cmn_location) in a catalog item based on a variable. How can I achieve this? Thanks in advance
Resolved! Issue in add attachment to a catalog item in servicenow ATF in Orlando version
I've configured a step in ATF to add attachments. But when running the test I'm getting issue "Invalid table: ni" Can some one help how to fix this
Clear a field value when non blank value in other field changes
Hi All, I have two fields on the catalog form. One is of type choice and other is reference field. Now I need to clear values in each other field when a value in other field changes. But this should happen only when there is a value in a field and it...
How can I script the CAB agenda refresh?
I have tried flow designer, scheduled scripts, and business rules. My script looks good, but I am still unable to successfully refresh the CAB agenda from anything other than clicking the UI action from the meeting. //FROM BUSINESS RULE // refr...
Send a Mention Email Notification for Incident Records
Hello, I want to create a email notification for when a user gets mentioned in a Incident form. I tried using the live_notification but it doesn't incident numbers and will show up as blank when previewing notifications. I've tried using the incident...
Add or remove member from the group
Hello All,I have an requirement to Automate request for Add or remove member to group Item , we have two list collector fields one is for Adding members and the other one for removing members , here my challenge is sometimes if user is already inclu...
How to change the field Mapping When creating a change from Problem ?
Hello , I have a problem related the UI Action ( "Create Normal Change" & "Create Emergency Change").When I click on the UI Action . I want him to create a Change Request with some field that I want to map with it . Theses are the field that need to ...
Rest json response find correlation id
Im creating incident to third party using POST REST. Then doing GET method to get number/sysid of that incident so I can set it as correlation id in my instance. Using GET I'm getting response -Transactions[...body{Incident 1 In encrypted base 64} bo...
Resolved! Show VIP flag for Requested for on REQUEST, RITM and on task?
Hello Experts, I want to highlight requested for field on request table and Ritm table as well as on Catalog task table. I wrote the Client script but it was not working. Could you please help on this.function onLoad() { var callerLabel = $('label...
On-Call Scheduling - In Escalation setup tab the default is based on the roasters but we need that functionality to be disabled and make default as "custom"
1) On-Call Scheduling - In Escalation setup tab the default escalation type is defined based on the roasters but we need that functionality to be disabled and make default as "custom".2) Once the Custom is made default then when we create a custom es...
Setting time to glidedatetime field type
Hi Community, May I ask how can I set a default value to glidedatetime field type? In CAB Meeting > Agenda Management tab, we have 2 fields called Change Requests starting after and Change Requests starting on or before, currently the value is set us...
workflow is showing as checkedout by empty user immediately after published
workflow is showing as checkedout by empty user immediately after published. There is no force checkout option. I am unable checkout this workflow. Please help me on this
page redirects to service-now.com/not_allowed.do
Hi Team, The page for login redirects to ''*.service-now.com/not_allowed.do''(Security Constraints prevent access to requested page) after certain interval of time. Even if the url is re modified to login page, the page redirects to above mentioned u...
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