Receiving popup 'Changes you made may not be saved' even when no changes are made

[rohitservicenow]

Receiving the below popup while accessing a task (even when no changes are made to the task) in a catalog item. 

Interestingly receiving this popup only for a specific catalog item. Other catalog items are working fine. Tried it in multiple browsers with no avail. Any help in this regard will be much appreciated. Thank you.

[Community Alums]

Hi rohit,

I am also facing exact issue but I am not able to find UI policy. Can you please help me to find it out.

Thank you.

[rohitservicenow]

Hi Akshay, 

On the script section of UI policy, I had clearValue() which was clearing the values from a check box variable as a result was receiving this error. Please double check your UI plocies and ensure you have no script to clear the values of any of the variables.

[Community Alums]

Thank you so much Rohit.

For one catalog item I am getting this issue. I am clearing value in one UI policy. I found that same name of variable from that catalog item and is present on RITM form as well. So whenever I am loading RITM form for that catalog item, value of that variable from form is also getting cleared and I am getting alert.

Solution applied is - I have unchecked box "Applies on Requested Items" and issue is resolved.

[rohitservicenow]

Super, glad to know it's resolved.

[Joe Freeman]

It happended to me after I clicked the Mandatory Attachment in Portal Settings section.  Not sure why it is happening...seems like a bug to me.