Reference Qualifier not working for List Collector

VikMach
Mega Sage

Hello SNow Professionals,

I have a reference qualifier for List Collector that I am using in Catalog Item. I want to ORDERBY Sequence and I added the following but it doesn't Order By Sequence instead it Orders by Alphabetically. I referred to some other reference qualifier's for List Collector in our instance and everyone has used it in similar fashion. It works for them but not for me. Not sure what am I missing. Any help would be appreciated.
Thanks!

 



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1 ACCEPTED SOLUTION

Pavankumar_1
Mega Patron

Hi @VikMach ,

I don't think you can achieve sorting on backend catalog form but it may work in portal.

Try below option:

Reference qualifier: javascript:"inactive=false^element=system_inter_mgt"

Variable attributes: ref_ac_order_by=sequence

If Variable attributes is not visible on your form then go right click on header > configure >Form Layout and select that field to the form.

Screenshot (302).png

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

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6 REPLIES 6

Pavankumar_1
Mega Patron

Hi @VikMach ,

I don't think you can achieve sorting on backend catalog form but it may work in portal.

Try below option:

Reference qualifier: javascript:"inactive=false^element=system_inter_mgt"

Variable attributes: ref_ac_order_by=sequence

If Variable attributes is not visible on your form then go right click on header > configure >Form Layout and select that field to the form.

Screenshot (302).png

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

@Pavankumar_1 - You're the man!
I was searching for this attribute. Thank you, buddy! That made it work. 👍