Remove a stage flow from a Change in Service Operations Workspace(SOW)

[Pablo Neves M]

Hello, guys, i need help with a problem in SOW.

I need to remove a state flow "Assess" from SOW, but in the SOW this flow is a formatter, and the page is OOB read only.

How do i let the Change in SOW equals to the Change in the Plataform without the "Assess" stage

I already removed from Process Flow but it's not reflected in the SOW Change 

Thanks!

[Huma Naaz2]

Hi - I am looking for the same.

[Tai Vu · Accepted solution]

Hi @Pablo Neves M @Huma Naaz2 

The Chg Stepper in the Overview tab get States on 2 different conditions. You can refer to the below script:

Name: Change Model States

https://<instance_name>.service-now.com/sys_ux_data_broker_transform.do?sys_id=0f1e63d377305110403eaeb4bb5a9981

Line 11: 

var modelStates = new global.ChangeModel(chg_model).getStates();

and Line 27:

var choiceGr = new global.STTRMStateChoiceUtil(blankModel)._getSysChoices();

Just do a quick test by deactivating the choice to validate it.

Cheers,

Tai Vu

[Huma Naaz2]

I deactivated the implement choice value from state field its still not hidden on the service operations workspace process formatter.

[Pablo Neves M]

Just tested on my PDI and removed the state from SOW.

Thanks!