Report created via report source

rajeevj
Tera Contributor

Hi,

 

I have inherited a report/dashboard with multiple widgets created using Data = report source.

 

I have given access to certain users to this report/dashboard but I am getting "Access to this content denied based on report_view ACLs".

 

P.S: this report has been created using a "report source"

 

How do I make it visible to all/named users?

 

Many thanks

 

Rajeev

2 REPLIES 2

AndersBGS
Tera Patron
Tera Patron

HI @rajeevj ,

 

Have you verified that the users have access to the table utilized for the report? 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

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Best regards
Anders

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SwarnadeepNandy
Mega Sage

Hello @rajeevj,

 

There are a few possible ways to make a report visible to all or named users. One way is to share the report with the groups and users that you want to grant access to. You can do this by clicking the Sharing icon on the report form and selecting the Share option. Then, you can add the groups and users that you want to share the report with and assign them a role...

Another way is to publish the report to a specific category, such as Global or ITIL. You can do this by clicking the Publish icon on the report form and selecting the category that you want to publish the report to. Then, you can choose whether to make the report visible to all users or only to users with a specifi...

A third way is to modify the report_view ACLs that control the access to the reports. You can do this by navigating to System Security > Access Control (ACL) and searching for the table name report_view. Then, you can edit the ACLs that match your criteria and change the conditions or roles that grant a...

 

Hope this helps.

 

Swarnadeep Nandy