Report -not updated for last 3 business days
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‎06-24-2024 04:14 AM
I need to create a report which extracts incidents which were not updated for last 3 business days. is it possible to include a choice as Last 3 business days in the filter itself?
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‎06-24-2024 04:16 AM
Hi @Elizabath1
No, practically it is not a good option to add in list also to make change need to do core code changes.
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‎06-24-2024 04:54 AM
Hi @Elizabath1
you can utilize the filter condition 'UPDATED TREND ON "Week day" ' in filter condition, check following image for reference.
I hope this helps you to resolve your issue
Thank you
Rajesh Chopade
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‎06-24-2024 05:20 AM
Hi @Rajesh Chopade1 , with the above filter it wont show the requests which got updated on any weekends right. If any request is updated on weekends and after 3 business days that request should fall in my report
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‎06-24-2024 05:36 AM
hi @Elizabath1
Yes, you are right.
you can try bellow filter once:
You can do by using three condition in filter
1) Updated is less than 3 days before
2) Updated trend after Sunday
3) Updated trend before Saturday
i hope this helps you to resolve your issue.