Reporting Approval Groups for Change Request
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-21-2017 10:13 AM
I am new to ServiceNow, so please forgive me if I am using the wrong terminology.
My aim is to do the following:
Create a report that shows that users who are responsible for approving each step of a change as it goes through the approval process.
Is there a way to do this? Or at least a few different tables I can combine together to create this report?
Please let me know if my questions requires more clarification.
Thanks,
Taylor
- Labels:
-
Change Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-21-2017 11:33 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-21-2017 11:45 AM
Hi Alikutty,
I appreciate your response. This is extremely close to what I am looking for.
Rather than look at what change requests have been actioned, I want to see who is in each approval group and what steps in a change request they are designated to approve.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-21-2017 12:01 PM
Please check if this report solves your requirement. The report is on Group approval table with condition as Parent.Task Type is Change Request. You can see the assignment group and approver user in the report. I believe the short description in your instance should explain the type of approval.
Thanks
Please Hit like, Helpful or Correct depending on the impact of the response