Reporting Approval Groups for Change Request

taylordaguilar
Kilo Explorer

I am new to ServiceNow, so please forgive me if I am using the wrong terminology.

My aim is to do the following:

Create a report that shows that users who are responsible for approving each step of a change as it goes through the approval process.

Is there a way to do this? Or at least a few different tables I can combine together to create this report?

Please let me know if my questions requires more clarification.

Thanks,

Taylor

3 REPLIES 3

Alikutty A
Tera Sage

Hi Taylor,



You can create a report on the Approval table as shown below. Please try and let me know



The condition should be Approval for.Task Type = Change Request



find_real_file.png



Thanks


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Hi Alikutty,



I appreciate your response. This is extremely close to what I am looking for.



Rather than look at what change requests have been actioned, I want to see who is in each approval group and what steps in a change request they are designated to approve.


Please check if this report solves your requirement. The report is on Group approval table with condition as Parent.Task Type is Change Request. You can see the assignment group and approver user in the report. I believe the short description in your instance should explain the type of approval.



find_real_file.png



Thanks


Please Hit like, Helpful or Correct depending on the impact of the response