Hello everyone, I need some help getting this report, I will really appreciate it if someone can give me a hand,
I need to create a report, and get the information of all the assignment groups a bunch of incidents had. ( Assignment History)
I know how to extract the Calendar and Listed Version of Each incident, using this post: http://wiki.servicenow.com/index.php?title=Viewing_a_Record%27s_Change_History#gsc.tab=0
But i need to extract the same info but from several incidents, so I came across this post: http://wiki.servicenow.com/index.php?title=Reporting_on_System_Tables#gsc.tab=0
where they explain that I need to add it to the glide.ui.permitted_tables property. Navigate to System Properties > UI Properties and locate the property labeled List of system tables (beginning with "sys_", comma separated), that are reportable.
So I go to My ServecieNow Instance, and put on the sys_properties.list on the Navigation Filter, in there I can see all this Sys listing tables explained in this Post: https://docs.servicenow.com/bundle/helsinki-release-notes/page/administer/reference-pages/reference/...
So when its time to edit the table following this steps: https://docs.servicenow.com/bundle/helsinki-servicenow-platform/page/administer/reference-pages/task... I found the tables:
But Every time I try to click on any to edit it, the system kicks me out of that window and I get the following message:
To edit a specific system property, use the appropriate Configuration page
So can anyone tell me what am I doing wrong?
Or if there is another way?
Im Using Helsinki.
Hope you guys can help me,
Have a Great day,
VN
Here's a little trick Jose,
Enter the table name in the navigation filter...
When the list comes up, pick a column, right click, and create bar chart report.
You are now running a report on that table. Configure the report the way you like!
Generating Reports - ServiceNow Wiki
Here's a little trick Jose,
Enter the table name in the navigation filter...
When the list comes up, pick a column, right click, and create bar chart report.
You are now running a report on that table. Configure the report the way you like!
Generating Reports - ServiceNow Wiki
