Reports in servicenow

Alia
Tera Contributor

Hi Team,

 

I am trying to create a report "aging incidents" . I want the number of incidents with the created time stacked by priority. Unable to achieve the count in the x-axis label. Please refer the screenshot.

 

Let me know if this can be achieved in ServiceNow.

 

Thank you.

 

8 REPLIES 8

Hi Atul,

Thanks for the response.

 

This is not helping, tried these options. Could you please help if there is some similar functionality in PA we can utilize. If yes, kindly share the supporting docs.

 

Thank you

AndersBGS
Tera Patron
Tera Patron

Hi @Alia ,

 

The count on the x-axis is not a possible utilizing the stacked column chart. Instead if you utilize the pie, donut or semi-donut, then the count will be available on the X-axis. The only thing you can do on a column chart is, to have score shown directly on the columns:

AndersBGS_0-1705045371412.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Alia
Tera Contributor

Thanks Anders.

Observed the same in the PDI as well. Its working with Pie, donuts but not bars. However i was thinking of any PA configuration which help in achieving the same.

 

Hi @Alia ,

 

Not to my knowledge. Basic, then the score will be displayed directly on the graph itself instead of below x-axis / in the x-axis.

 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/