Hi Gerard,
the correct code for the field "Workspace Client Script" must be as follows:
function onClick(g_form) {
var ga = new GlideAjax("ChangeRequestStateHandlerAjax");
ga.addParam("sysparm_name", "getNextStateValues");
ga.addParam("sysparm_change_sys_id", g_form.getUniqueValue());
ga.addParam("sysparm_change_type", g_form.getValue("type"));
ga.getXMLAnswer(function(stateValues) {
var returnedStates = JSON.parse(stateValues);
g_form.setValue("state", returnedStates[0]);
g_form.submit('state_model_request_assess_approval');
});
}
There were two lines that do not work at Workspace and therefore were replaced by a modified version:
| old |
new |
| var returnedStates = stateValues.evalJSON(); |
var returnedStates = JSON.parse(stateValues); |
| gsftSubmit(null, g_form.getFormElement(), 'state_model_request_assess_approval'); |
g_form.submit('state_model_request_assess_approval'); |
To my mind it makes no sense to "repair" all UI Actions for change requests. At the moment, the Agent Workspace is not a fully functional replacement for the classic user interface and there are some tools which cannot be rendert at Workspace (for example Confict Calendar).
Kind regards
Maik
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