Request should not be approved when mandatory fields are not filled in change request form

[stene]

Hi everyone,

We have a requirement, where change approval request should not be approved when mandatory fields are not filled in Change Request form. 

Can anyone help me here , how can i achieve this.

Thanks inadvance,

Sandhya

[Jaspal Singh]

Hi Stene,

You need to create an before Update business rule that runs on Approval (sysapproval_approver) table with condition as

State | Changes to | Approved

Approval For. Task Type | is | Change request

Approval For. Field1 | is empty

Approval For. Field2 | is empty

where Approval For.Field1 & Approval For.Field2 are dot-walked field from Change request table

While in the Actions tab you need to set Add Message to True with Text

Mandatory fields needs to be filled.

[stene]

Hi jaspal,

I tried the above the scenario, but it didnt work, change request is getting approved.

[stene]

Hi Jaspal,

Thanks, this scenario worked and i have selected "Abort action" as true along with the above scenario. It worked.

Thanks,

Sandhya

[Jaspal Singh]

Glad to know you got it working.

Kindly close the thread by marking appropriate answer correct so as to get it removed from unanswered list & help future readers to find solution quickly.