Request should not be approved when mandatory fields are not filled in change request form

stene
Kilo Contributor

Hi everyone,

We have a requirement, where change approval request should not be approved when mandatory fields are not filled in Change Request form. 

Can anyone help me here , how can i achieve this.

Thanks inadvance,

Sandhya

9 REPLIES 9

HI Jaspal,

I faced one issue, when page is showing "invalid update", state is showing as "Approved". If i reload then it is showing correct state as "Requested". I tried redirect, but it didnt work.

Can you suggest here?

Thanks,

Sandhya

Hi @Jaspal Singh Good explanation. It worked wonders for me. 

Hi can you help me to add these conditions ? I’m trying to add the conditions in the business rule but I do not know how to dot walk from change request table. Please help am handling a similar situation too

Nitin_NOW
Tera Guru

Hello

If the mandatory fields are not filled in, the change form isn't saved or can't be submitted. So, the form cannot be reached to the Approver for their action. Could you please elaborate the issue? 

Please hit correct if this resolves your issue.

Thanks

Nitin

stene
Kilo Contributor

Hi Nitin,

Our requirement is , when change request is in Approval state, 2 fields has to become mandatory in change request form. While user approving the change request , he/she has to fill those fields and then approve the request.

Thanks,

Sandhya