require 1x approval from one group and 2x approval from another

[FusiFusionWorld]

Hey All,

Simple one for you (not for me though...)

I have a requirement to have 3 x approvals total for a change request to be approved but 2 of these approvals must come from 1 group the remaining 1 from another group.

In this particular instance there are 2 x approval groups included and currently we have the worklfow set to 1 approval from each group. I know how to use a condition based script to set the requirement to 3x approvals but not how to specify that 2x need to come from one particular group.

Hope somebody can help!

Thank you!

Ben,

[Fabian Kunzke · Accepted solution]

Hey,

I would use three different approval-activities for this. In that case, use the "Branch" action to split up into three "group approvals". Then set each approval action up as you need. Each "Approve" path for those approvals should then be joined in a "Join" action. This way your workflow will wait at the "Join" action for all the approvals to be approved (in this case 3).

Hope this helps.

Regards

Fabian

[FusiFusionWorld]

Interesting, so branch off from the qualifying criteria for the approval i.e business service=xxx then have two separate approval approval group items one with a custom condition set to x2 and the other with a default condition of "an approval from each group"? 

I'd not seen "branch" before so even if I don't use this method it is certainly helpful! Thank you

[FusiFusionWorld]

I'm not sure how/if this will work as it seems you have to set conditions for each branch. There are no conditions in my use case I will always want one approval from one group and two from the other.

[Fabian Kunzke]

Hey,

the branch action does not require any condition. You can go off from one branch if you want. You can also just not go for a branch and "just" go from one action into multiple parallel ones. The important part is using the "Join".

Regards

Fabian