Right Click Menu missing

humblecommitted
Kilo Guru

Hello community,

I need help in trying to figure out how to restore the right click features I had for my Change request page.   Please help!

When I right click on the Change Request gui, it use to give me this menu:

1.2.jpg

Now it gives me the standard web browser right click menu:

1.1.jpg

This error occurred after I tried to delete a "many-to-many" change request file.   it was entitled m2m_chang_request_chang_request.

Any help would greatly be appreciated.

1 ACCEPTED SOLUTION

humblecommitted
Kilo Guru

I was able to find the solution to this problem by going into the deleted application files and restoring them:


find_real_file.png


Then I went into Restore application files:



I then went into each one and restored the sys_ui_list back to before any changes occurred before the right click problem.


find_real_file.png


find_real_file.png


find_real_file.png


View solution in original post

11 REPLIES 11

Gurpreet07
Mega Sage

Hi There,



Following link may help you


Unable to configure fields in the form


Hello Gurpreet,



I ran across that article but unfortunately I am not sure what I am looking for.



here is my log out put for the console:


Resource interpreted as Document but transferred with MIME type image/gif: "https://koleadev.service-now.com/images/s.gifx".


js_includes_navigator_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:441 runAfterAllLoaded, functions: 2


js_includes_navigator_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:441 late load functions: 1


js_includes_navigator_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:441 [00:00:00.007] runAfterAllLoaded finished


js_includes_navigator_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:441 after page loaded starting


js_includes_navigator_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:441 [00:00:00.000] after page loaded complete, functions called: 1


js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 runBeforeRender


js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 runAfterAllLoaded, functions: 9


js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 fireAllChangeHandlers start


js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 fireAllChangeHandlers end


js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 late load functions: 3


js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 [00:00:00.072] runAfterAllLoaded finished


js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 after page loaded starting


js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 [00:00:00.005] after page loaded complete, functions called: 5



I will try and research your second suggestion now.  


Your problem definitively looks like a javascript error which is stopping the execution of the javascript enabling the right click functionnality.



What you should look for in your developer console is an error. Here is what it looks like in chrome



2016-05-18_20-09-57.png


If you are able to identify these error in your console, please post them including the related script when you click on the link on the right (in this case navigator.do:82). This should show you the script containing the error.


Thank you Laurent for more details on what to look for.



Here is what I am able to find so far.


find_real_file.png