- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-18-2016 01:28 AM
Hello community,
I need help in trying to figure out how to restore the right click features I had for my Change request page. Please help!
When I right click on the Change Request gui, it use to give me this menu:
Now it gives me the standard web browser right click menu:
This error occurred after I tried to delete a "many-to-many" change request file. it was entitled m2m_chang_request_chang_request.
Any help would greatly be appreciated.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2016 03:16 PM
I was able to find the solution to this problem by going into the deleted application files and restoring them:
Then I went into Restore application files:
I then went into each one and restored the sys_ui_list back to before any changes occurred before the right click problem.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-18-2016 01:43 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-18-2016 02:22 AM
Hello Gurpreet,
I ran across that article but unfortunately I am not sure what I am looking for.
here is my log out put for the console:
Resource interpreted as Document but transferred with MIME type image/gif: "https://koleadev.service-now.com/images/s.gifx".
js_includes_navigator_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:441 runAfterAllLoaded, functions: 2
js_includes_navigator_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:441 late load functions: 1
js_includes_navigator_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:441 [00:00:00.007] runAfterAllLoaded finished
js_includes_navigator_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:441 after page loaded starting
js_includes_navigator_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:441 [00:00:00.000] after page loaded complete, functions called: 1
js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 runBeforeRender
js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 runAfterAllLoaded, functions: 9
js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 fireAllChangeHandlers start
js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 fireAllChangeHandlers end
js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 late load functions: 3
js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 [00:00:00.072] runAfterAllLoaded finished
js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 after page loaded starting
js_includes_doctype.jsx?v=01-15-2016_1507&lp=Wed_May_18_02_14_06_PDT_2016&c=2_36:1367 [00:00:00.005] after page loaded complete, functions called: 5
I will try and research your second suggestion now.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-18-2016 05:13 PM
Your problem definitively looks like a javascript error which is stopping the execution of the javascript enabling the right click functionnality.
What you should look for in your developer console is an error. Here is what it looks like in chrome
If you are able to identify these error in your console, please post them including the related script when you click on the link on the right (in this case navigator.do:82). This should show you the script containing the error.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-18-2016 08:23 PM