Hi All ,
Good day !
Just wanted to understand how the risk assessment works for change request , I tried filling change request form but
I am getting below error, Risk assistment form is not popping up for me to fill. And change is not moving to assess level .
Looking for help to fix this .
Appreciated your help !
hi @pramn ,
The entire setup should look something like this.
need to enable com.snc.change_management.risk_assessment plugin first then
1. Risk Assessment > Create New
2. Fill information below
3. Once you done scroll down goto Assessment categories . Find the tab below
4.Once your assessment category is opened, you'll need to create assessment metrics. These will basically be the questions. Find the tab below
Each metric (questions) will have a metric definition (responses and their impact).
This sets up your questionnaire.
For the values and risk setting-
In the Assessment Metrics, you'll find the Assessment metric definitions. These are basically the 'Responses' to the questionnaire. These define the level of criticality.
Finally, then you will need to create the overall risk calculation. For that come back to the risk assessment record.
Under the assessment thresholds, set up the scores. Say a score between 0-10 should mark the risk as Low. 11-15 as medium and so on.
once all done depending on the Risk Assessment condition then on change form you can able see the "risk Assessment" ui action then it will pop form with questionnaire.
Hope this helps.
Please mark answer correct/helpful based on impact
