Roles needed to manage Groups

[Lars Vesterberg]

We want to allow Service Provider Managers to manage the people in their group. We have a total of over 400 groups that work tickets in our system. With the current permissions they cannot do that. We use a permission group P-Managers to assign the elevated permission needed to Managers.

Is there a role we can add that allows group edit (add / delete), but does not give a lot of other capabilities. 

Thanks, Lars. 

[Filipe Cruz]

Hi Lars,

I think your users will need to user_admin role.

Check that is mentioned in the documentation for groups:

      Users with the user_admin role can create and edit groups

Please, if this answer is relevant for you, please mark it as correct and helpful.

Thanks,

Filipe

[Lars Vesterberg]

I had read that. We tried it but it didn’t work. It added the ability to update the user properties (fields).

[Filipe Cruz]

Hi Lars,

Did you check the ACLs to see if you have some custom code there or a different role assignment?