Schedule a Meeting Using Catalog Item variables

[Vignesh8]

Hi Everyone ,

I am trying to schedule / block a time in users calendar which they have submitted via catalog Item.

The challenge here is we need to make start and end time in the following format DTSTART:20220304T055406Z & DTEND:20220304T062406Z in the calendar format, for that I am trying to call a email script for the successful date conversion task from email template's Message text.

However, email script is not being called from the message text of the notification when Type is Meeting invitation.

Can someone please advise , is there a way to achieve this requirement ?

Regards,
VIgnesh

[VaranAwesomenow]

Did you check below notification, it creates a meeting invite.

https://instance.service-now.com/sysevent_email_action.do?sys_id=3d41617cc611228101acc826968d5fa6&sysparm_record_target=sysevent_email_action&sysparm_record_row=1&sysparm_record_rows=27&sysparm_record_list=active%3Dtrue%5EcollectionCONTAINSchange%5EORDERBYorder

[Vignesh8]

Yes , I have checked that notification. 

Challenge is we need to map DTstart and DTend Date from the catalog item variables.

It is straightforward when we have database fields. Even though if we use variables.Fieldname , We will not be getting the Date and Time in Desired Format. Hence , I have tried called email script and No luck as script is not being called.

Regards,
Vignesh.

[Bidduam]

@Vignesh8 did you find an answer to this? I'm trying to do the same thing. I can send a meeting invite, but it isn't picking up the start and end date/times from the variables in the catalog item request.