Scope for a Flow Designer?

[shank1]

Hello,

As per below link:

https://community.servicenow.com/community?id=community_blog&sys_id=09becbf3db589b403882fb651f961986

it says 'Before you begin creating a flow, create a custom, or scoped, application for the content to reside in.'

Can any say what is the necessary for a scope here?

Also,

1. Say I want to implement some automation on incident module. should I create a scope to build a flow?

2. When creating catalog items, should I create catalog items in global scope and flow designer in non-global scope.

Am I missing anything?

Thanks for your inputs!

[Pradeep Sharma]

Hi Shanks,

You can capture changes in the global or scoped app. Depending on your requirement you should decide whether to create a global or scoped app. Details below.

Global app: A global application provides no boundaries compared to the scoped application. It can be used to create legacy application or to merge multiple global update sets in one application. 

Scoped app: Scoped application provides strong application boundaries and run-time isolation. This allows for installing a new application without breaking existing applications.

- Pradeep Sharma

[shank1]

Hi Pradeep,

Thanks for your response, but its a generic definition you have given which I know 🙂

I am looking for an explicit answer wrt Flow designer, as to why a scope is needed for it..

As per the Best practices for FD by ServiceNow 

("Always build an action or flow within a scope – but not the Global scope")

[Ankur Bawiskar]

Hi Shanks,

Consider you want to have a flow designer for HR Application on HR Case Table (sn_hr_core_case); it is best practice to use HR Core Scope to create the Flow using flow designer. It makes more sense to keep related component in same scope. I hope this helped.

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[shank1]

Hi Ankur,

Back to my original question, considering below 2 scenarios, can you provide your inputs.

1. Say I want to implement some automation on incident module. should I create a scope to build a flow?

2. When creating catalog items, should I create catalog items in global scope and flow designer in non-global scope.