Script Include

[sarika ponnagan]

In my PDI script Include is not running, while i verified in background script the code is working fine, Created script include and added script include in on change client script, the script include itself not working in my PDI, may i know the reason behind this

[Chaitanya ILCR]

Hi @sarika ponnagan ,

Have you tried the scripts I have shared?

update the scripts as follows

script include

var Ifuserismanager = Class.create();
Ifuserismanager.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    isUserManager: function() {
        gs.info("checking the manager");

        var grReportee = new GlideRecord('sys_user');
        grReportee.addQuery('manager', this.getParameter('sysparm_user_sys_id'));
        grReportee.setLimit(1);
        grReportee.query();
        return grReportee.hasNext();

    },

    type: 'Ifuserismanager'
});

client script

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    var ga = new GlideAjax('Ifuserismanager');
    ga.addParam('sysparm_name', 'isUserManager');
    ga.addParam('sysparm_user_sys_id', newValue);
    ga.getXMLAnswer(function(answer) {
        alert(answer + ' typeof answer ' + answer);
    });

}

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Shubham_Jain]

@sarika ponnagan Just replied to your previous response with Catalog Client Script. 

[Shubham_Jain]

@sarika ponnagan Can you check this catalog client script: 

var ga = new GlideAjax('Ifuserismanager');
ga.addParam('sysparm_name', 'isUserManager');
ga.addParam('sysparm_user_sys_id', g_user.userID);
ga.getXMLAnswer(function(response) {
    console.log("Is user a manager? " + response);
});

[MadhavPunjare]

Does the logged-in user have access via ACL? Can you pls check if this Script Include's ACL allows the logged-in user to call it?

Regards,
Madhav

[Viraj Hudlikar]

Hello @sarika ponnagan 

Ensure the Script Include is marked as Client Callable.

Use GlideAjax properly in your client script.

Clear browser cache or re-save the script to refresh.

Verify user roles if accessing restricted data.

Try to add some log statements in start of Script Include, so you will get to know if it is getting called or not.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.