send email notification to problem assignee for Problem Task Closure or Cancellation

[sureshp89882164]

Any problem task in a problem record is being closed or canceled, a notification needs to be generated to notify the Problem Record Assignee.

[Arun_Manoj · Accepted solution]

Hi @sureshp89882164 ,

Create a email notification for the problem_task

condition : state is Closed or state is Canceled

who will receive:

3. what it will contain : please add the content to display in mail.

Please mark my answer as helpful/correct if it resolves your query.

Regards,

ArunManoj

[Ankur Bawiskar]

@sureshp89882164 

this is an easy requirement.

where are you stuck? what did you start with?

If my response helped please mark it correct and close the thread so that it benefits future readers.