Service Catalog: Hidden Checkboxes on catalog Item form are visible in Approval Summarizer

[neetika]

Hi All,

I am working on building a Catalog item where I have a Checkbox Variable that becomes visible on certain conditions.

Suppose , I have selected a condition where this checkbox shall be invisible . and I submit the Order . It goes to Approval Request.

Now, In Approval Summarizer on 'Approval form' , this checkbox is still visible . This is happening only with checkbox as it takes the value as "False" and displays in Approval Summarizer.

Please help me how can I get rid of invisible checkboxes on approval form.

Much Appreciated!!

[Saranya S2]

Open the variable with advanced view and uncheck the visible on summaries checkbox. It won't get displayed anywhere.