Service Operation workspace access to non itil user

b_patil
Tera Contributor

Hello Expert, 

 

I want to provide Service Operation Workspace for non itil user, I have updated below ACL with 'sn_sow.sow_user' role

 

and user also have the same access (sn_sow.sow_user).

When I test with user, user able to see the Service Operation Workspace option but List view is missing, user can see only HOME option. (left side LIST option is missing).

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