Service Operation Workspace - Configure details Tabs

[Nd_ye Guiniane]

Hi all , 

We are in the process of setting up our ServiceNow Statement of Work (SOW).

We have noticed that we have several fields to display on the Incident and Request table records.The idea is to create a second tab called "Details" (to prevent users from scrolling too much), where we can place the second resolution section.

For your information: I duplicated the "Details" tab, but I am unable to separate the fields (see attachments).Do you happen to know if this is possible?

Any help is appreciated .

Thanks in advance

[Abbas_5]

Hello @Nd_ye Guiniane  ,
Please refer to the below link:

https://www.youtube.com/watch?v=u5J5EIuNVc4
https://docs.servicenow.com/en-US/bundle/vancouver-it-service-management/page/product/service-operat...

If it is helpful, please mark it as a thumbs-up and accept the correct solution.
Thanks & Regards,
Abbas Shaik

[Nd_ye Guiniane]

Hi @Abbas_5 ,

This solution only allows me to create a new tab, which is not what I need.

What I need is to separate the 'details' fields onto another tab that I created, 'details1' (see attachment).

Thanks