Hi Friends,
I am facing issue w.r.t. UI Action button visibility on Service Portal , however same is visible in nav.do. Please refer the screenshot below.
Service Portal: Cancel button not visible.
Nav.do : Cancell button visible.
Hi Pradeepgupta
For a UI Action to be visible on Service Portal perform these two simple checks:
1.It should be a server side UI action. Make sure the Client field in unchecked as below. Obviously this also means you cannot use client side APIs in the UI Action script.
2. The UI Action needs to be on the same table that you are opening on the form e.g. incident, kb_knowledge etc.
If you have these right it will appear.
Hope this helps
Paul
