Resolved! Change Assessment question should be in sequence.
After submitting the risk assessment in normal change, Risk response question should be in sequential order.
Forum Posts
Resolved! Calendar Report - Variables Date Field
Hello, I am trying to create a calendar report based on a variables date field. When building the report i only have the option to base the report on standard fields. e.g. Is there a way to select a variables field?
clicking on reports are not opening in list view on dashobards which is configured in workspace
I have created a dashobard on my custom app workspace , when we click on reports on dashobard, then they are not opening in list view.Any help will be useful.
Resolved! Catalog Item Price based on form
Hello! I want to create a sevicenow catalog item that will have cost depending on a value that the user will choose. Example, The user selects the option "2" from a list and that changes the price of the request to 20 euroIs there a way to do it with...
Resolved! After approval create that catalog item group in group table
I have a Catalog item about a Group request. When I request that catalog item it will generate a group approval after that if it is accepted then it will create that group in the group table(sys_user_table) and if it is rejected then it will not crea...
Table API using sc_cat_item table to display the version on a catalog item
Good Morning all,I'm currently looking to grab the version of a catalog item to display it on the catalog item on the portal where you can select different instances then it would allow you to select the catalog item where it would grab the version a...
Resolved! How can I create a scripted filters on user table.
Hello experts,I want to create a scripted filters on user table for showing user which having the "Itil" role.I have taken the help from https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/using-lists/task/t_ScriptedFilte...
Resolved! Set Manager name based on selected user
Hello everyone, Please I need your help, I have 2 fields one called "Requested for (requested_for) and another one named "Manager Name (manager_name)", The idea is that when the selected user changes, the manager changes as well, this is the script ...
Resolved! Changing the View for a user record in Service Operations Workspace (SOW)
Hello all, Can someone help figure out if it is possible to change the view for a user record in SOW?Currently, the view used when opening a user record through SOW is "Default View". I'm wondering if there is a way that we can change this view to an...
Resolved! can we use gs.log() in scoped application?
can we use gs.log() in scoped application?
Saving a form without providing mandatory fields
I have a field - "technical owner" on a form and whenever the technical owner clicks on save button , system should save the data and not check for the mandatory fields even when they are not entered.
g_scratchpad in catalog client script
Hello All, I was going through onSubmit catalog client script code written by a developer. I found that "g_scratchpad" is used in the script. I want to know what is the use case of "g_scratchpad" in catalog script. If anyone have any idea please reve...
Populate a variable fetching data from multi row variable set
API Variable should be populated in the following format <Fetch the values from MRVS>: <member[1].email>;;<member[2].email>;;and so on.No. of values in MRVS -> no .of lines in API variable. Name of the MRVS is Members of the distribution list.Please ...
Beginner’s Guide: Solution for Auto-Populating data on the List View for Any Table in ServiceNow
Beginner’s Guide: Solution for Auto-Populating data on the List View for Any Table in ServiceNowUse Case: Solution for Auto-Populating “In Stock” Date on the alm_hardware Table (List View)The Hardware Asset team had requested an enhancement to automa...
Resolved! Change Management and Dynamic CI Groups
after creating a Change Request and selecting a Dynamic CI as the configurtion item, and hitting save, should the Affected CI tab at the bottom of the change request "unpack" all of the CIs associated with the dynamic group have it listed individuall...
