servicenow application

[tushar_ghadage]

Hi all, 

I have certain application which I need to update to the latest version but 

I can see those applications in ' sys_scope ' table but not on the ServiceNow store.

does anybody know the reason 

thanks !!

[Ankur Bawiskar]

@tushar_ghadage 

I could find this is an internal plugin part of UI builder (sn_uibtk_media_beh) and it's free from ServiceNow.

check below link and raise a case with ServiceNow for the same.

@devsnc/behavior-uibtk-media 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[tushar_ghadage]

those are custom application from client side which i was referring

this one i just mentioned as a example

[Ankur Bawiskar]

@tushar_ghadage 

the example you mentioned was not an ideal one to check the details.

But I will still suggest to check this

Please check if that custom app is built within your own instance.

To confirm this check the scope prefix and if it's same as your company prefix then it's nothing to do with store etc

did you purchase that app from Store?

If yes then reach out to your company's account representative and ask them to login and see if there is an update available to it

If yes then it should show in your instance.

[tushar_ghadage]

actually i want to ask one question 

actually i have requriment where email should get sent to group when attachment is added to the incident record 

i have created a flow for that its working 

but if i add multipal attachment then multipal should go with only respectively added attachment not every attachment should be added to the notification sent after adding an attachment

can you please help on that ??

[Ankur Bawiskar]

@tushar_ghadage 

please raise a separate question for this and share all the details as it doesn't relate to the current question being discussed.