Setting 'setSectionDisplay' function to 'true' is not showing the particular section's fields.

[Revathi10]

Hi, 

I am using an onLoad client script and here I'm setting the setSectionDisplay() to true. 

On Service Portal when I reload the page, the fields under that section are not being displayed and only the section heading is present.

Note that the fields under that section are read-only.

I don't want to add setDisplay() true for each field to make it visible since there is quiet a lot of fields to be displayed.

Could you please suggest what can be done here.

Thanks in advance

[Kalyani Jangam1]

Hi @Revathi10 ,

Please confirm you have duplicate section heading name. If we have duplicate section heading then field will hide but section name as it is.

[Revathi10]

Hi @Kalyani Jangam1 ,

There are no duplicate section names.

[Sandeep Rajput]

@Revathi10 Please refer to this support article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696583#:~:text=There%20could.... which talks about the reasons behind not hiding the fields when hiding a section.

[Revathi10]

Hi @Sandeep Rajput ,

I'm trying to display the entire section and the fields. The section heading is visible except the fields.