Software License Contract Created

[Kishore Babu S]

1.	Implement a Notification based on the following requirements: •  Name: Software License Contract Created •  Table: Contract [ast_contract] •  Category: Contract Management •  Inserted: selected •  Send the Notification only if the Contract model is Software License •  Specify the Software group to receive the Notification •  Begin the Subject line with 'New Software License Contract: ' and include both the Number and Contract number in the subject •  Write your own Message HTML
2.	Preview the Notification to see how it would appear to the user.
3.	Create a new software license contract to test your Notification. You can verify your Notification was sent correctly using System Mailboxes > Outbound > Outbox. Fred Luddy is in the Software group.

[bhumika3]

hi Asif ,

i am creating the notification through the notification table and entering all the details as per given in the activity.Can u tell what exactly are you filling in subject and message html.

After filing all the details i am just submitting the notification and checking in the outbox but getting the error .

Can you please send the attachment as it will be helpful for me to see the steps sequentially.

Thank You

Bhumika Ralhan

[asifnoor]

Hello Bhumika,

Regarding subject, as Kishore mentioned in the initial post, this is how it should be.

Begin the Subject line with 'New Software License Contract: ' and include both the Number and Contract number in the subject

Tell me what error you are getting and i can assist you.

Mark the comment as helpful if it helps.

[asifnoor]

Hello Bhumika,

I have shared screenshots below in the other comment. Kindly go through it and that should solve the issue.

Mark the comment as helpful if it helps.

Regards,
Asif
2020 ServiceNow Community MVP

[Michael194]

How do I create the contract table, I have tried so many ways but the notification failed

[asifnoor]

Hello Michael,

The contract table already exists in your PDI.

To created a notification on your table, go to System Notification -> Email -> Notifications

Click on New Notification.

Here are the screenshots that you can refer to.

Step1. Create notification on contract table. Add condition, that notification will go only if contract model is software license. You can add your own conditions or no conditions.

Step2

In this step you can select the recipients. I have selected software gorup, so all users in software group will get notification. If you also want to get notificaiton, add your self under users section here.

Step3: Here you select what your notification shall contain. Subject and Body.

Step4: Save the notification.

STep5: Now type ast_contract.LIST in your left navigation. Click on NEW and create a new record as below.

Save the contract and then go to system logs, there you shall a notification triggered something like below.

Once you get this message, then it means notification is triggered. So go to System mailboxes->Outbound->Sent and check for your mail and you shall see it.

Kindly mark the comment as helpful if it helps to solve your problem.

Regards,
Asif
2020 ServiceNow Community MVP