Sourcing Task NOT showing Add Purchase Order Button

[jimparliament]

I have a sourcing task that has been created from a request. I can Add a Transfer Order just fine. I can't add a Purchase Order. The button is grayed out.

Procurement module is active, and the catalog item, product model, and vendor catalog item records are created correctly. Since this is blackboxed code I can't see what is driving the button to be grayed out. Wondering is this is a data issue that I am unaware of.

Thoughts?

[DirkRedeker]

I had the same issue, and I solved the situation like this:

The "Hardware Catalog Item" had a Vendor Catalog Item (in the Related List), but that Vendor Catalog Item did NOT relate to the "Product Model" (I just had the Product Model referenced on the "Hardware Catalog Item").

After I added the Product Model on the Vendor Catalog Item, I was able to create a Purchase Order for the Requested Item (via SC TASK).

[DirkRedeker]

Hi

If you need more support on this topic, just let me know.

If your issue is solved with my answer, can you mark as correct to close the question, please?

BR

Dirk

[Kiff]

Hi Dirk, 

I am working on a similar issue however the Vendor Catalog Item table (pc_vendor_cat_item) is not being utilized in our instance. What else might be causing the "Add Purchase Order" button to be grayed out? This happened after a recent upgrade to only a few catalog items.

[Sean Duhaime]

Guys, just to make this clear.  There are two resolutions to the issue of the "Add Purchase Order" button being greyed out:

1. There must be a valid vendor associated with the software entitlement - A vendor in this case is a core_company record where the vendor field is set to true

2. Or, there must be a Vendor Catalog Item defined for the given software model

Sandesh's response is not accurate.  Dirk and myself both provided 1 of the two available solutions.  A Vendor Catalog Item is only necessary if you are sourcing from multiple vendors.  If you only ever source from a single vendor, just associate it to the Software Entitlement and all good.

[pstotts]

Sean, I was experiencing this issue as well and your solution worked. THANK YOU!