Standard change template value mandatory issue
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06-20-2019 05:38 PM
Hi Team,
When creating standard change proposal, 'Change request values' field should be mandatory. But due to default values (as per standard change properties), it can be submitted without completing this field and the mandatory field check is not working as expected as technically there is text in these field. Please see attachment below for reference.
Your assistance would be highly appreciated!
Thanks in Advance!
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Change Management

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06-20-2019 07:26 PM
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06-20-2019 07:34 PM
Hi Harish,
Thanks for your reply! But actually we need those values as something like 'placeholder'/help text to guide users.
Is that possible to make it in this case?

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06-20-2019 07:35 PM
Those default values are cmg from that script include..If values are present. It cant be made mandatory. that doesnt make sense too
Harish

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06-20-2019 07:45 PM
If you still want to make those fields to be changed by user. You can manipulate by writing client script
var sd = g_form.getValue('template_value');
;
if(sd.indexOf("Include a title for your change no greater than 100 characters Describe what you plan to do")==-1)
{
alert("Default value contains");
//do something
}
Harish