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12-31-2019 02:36 AM
Hi
I have doubt regarding Submit Order(POST) in Service Catalog API. I am able to create an REQ/RITM using REST API.
I want to get Short Description to be reflected in the list.
I hope you all have understood my question.
Thanks & Regards,
Vaishnavi
Solved! Go to Solution.

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12-31-2019 04:15 AM
Personally, I would add this as one of the first steps in your workflow, so before any approvals/tasks.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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12-31-2019 03:58 AM
The request which has been asked me to do is short description be shown while creating SR through REST API.
Like how I am giving catalog item variables in the Response body(Add item to cart).
For Request i want to show the short description.
This is Short Description variable to the catalog item.
I want for REQ.
Thanks,
Vaishnavi

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12-31-2019 04:02 AM
here is the flow.
show you will pass the value in short description variable while requsting it using api.
once request will be created you will use the script which i had shared in my first response on your workflow to update short description variable value to request short description field.
give a try.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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