Switch condition not working in workflow

Hari1
Mega Sage

Hi,

I have created a workflow using a switch block and the variable used inside the switch condition is a single line text. I see the switch block is stuck and does not move to the next block.

find_real_file.png

In the logs created through workflow see the typeof variable passed is object but when i log the variable single line text on the catalog it gives me as string. I am using activity.result == 'IN' in the switch conditions as per the regions.

find_real_file.png 

1 ACCEPTED SOLUTION

Hi Hemanth,

You cannot access workflow scratchpad inside switch activity

alternative here

Access Scratchpad from Switch Core Activity -Kingston

Regards
Ankur

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

please share image of switch activity

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Hemanth,

You cannot access workflow scratchpad inside switch activity

alternative here

Access Scratchpad from Switch Core Activity -Kingston

Regards
Ankur

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Hemanth 

Hope you are doing good.

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If so, please mark appropriate response as correct & helpful so that the question will appear as resolved for others who may have a similar question in the future.

Thanks!
Ankur

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

KaMmILa__
Tera Expert

make sure you selected the correct variable and delete the switch and publish the workflow and then checkout and create the switch again and try.