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How can I convert integer field into date and time field ?

Hi All,   I have a integer field in staging table and i need convert it into date and time field after that i need to put that value in change form. So how can I convert integer field into date and time field in SNOW ? Any suggestions. Regards, Heman...

Resolved! How best to create recurring tickets for multiple people?

I want to setup an automatic recurring i.e. scheduled Incident which is assigned to System Owners and prompts them to do a maintenance task. Once they have completed the task they will be able to mark the incident as solved. Note: I would not classif...

Resolved! Source Request UI Action in Procurement

I installed the "Procurement" plugin in our ServiceNow instance and was trying to understand the overall flow. I came across two UI action named "Source Request" which are of same name and the conditions provided for both the cases are same. Can anyo...

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Rajarshi1 by Tera Expert
  • 3639 Views
  • 5 replies
  • 1 helpfuls

Assign task to catalog item dynamically

I'm looking to assign the tasks for a Catalog item based on what information is submitted via the portal. For example if a location select box is on the Catalog item with East Coast, West Coast and Central, I would like the Catalog task on the RITM t...

caliban by Tera Expert
  • 1435 Views
  • 7 replies
  • 1 helpfuls

email.origemail vs email.from

May i know what is the difference between email.origemail and email. from inbound actions?  

neet1 by Giga Explorer
  • 10188 Views
  • 3 replies
  • 0 helpfuls

Resolved! How do I add "STARTS WITH" condition on REST API URL?

Hello  We are on Jakarta.  For example, I need to filter some assignment groups that starts with the name "ABCDE". How do I pass this variable into URL? What syntax I can use? Please advise. Thanks, Rajan https://xxx.service-now.com/api/now/table/cha...

Rajanmehta by Mega Guru
  • 5243 Views
  • 2 replies
  • 1 helpfuls

Resolved! How do I know if the CI has Incident, Problem, Change tickets?

I have a WebServers CI table that holds more than 1500+ CI records. Is there any possible way where I can check the existing Incident, Change, Task tickets related to each CI rather than going into each CI's related list to confirm. Like script or so...

Paul125 by Kilo Guru
  • 1571 Views
  • 3 replies
  • 0 helpfuls

Data is "(empty)" when Import excel

I want to import data excel to table, I already download the template from ServiceNow and I already input data on it,  but when I Import it, the data is (empty), the field is String with length 1000. How I fix it?   anybody can help me?

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okfrigesa by Mega Contributor
  • 2124 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to send notification when due date reached

Hi, here i have one typical task that is send notification when Due date and time reached Ex: in incident table i have 5 incidents first ---> due date 26-04-2018 16:00:00      send notification exact at      26-04-2018 16:00:00 second--->due date 26-...

chanikya by Kilo Sage
  • 8895 Views
  • 13 replies
  • 3 helpfuls