Switch View back to Default from Self Service

John H1 · ‎07-29-2022

We had a user that witch their view on a RITM item to Self Service and cannot switch it back to Default.

How can I switch it back to Default when selecting View from the drop down and selecting Default does not work.

John H1 · ‎08-08-2022

I worked with support and we made the following change that return me to the correct view. They are working on the cause but I have a viable workaround.

Navigate to the user preferences table and delete the view for that specific table

View solution in original post

Musab Rasheed · ‎08-09-2022

Hello John,

Solution which HI has proposed is already given by me in one of the replies, See screenshot, can you please mark my answer as correct if you feel so

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab