I have somehow created a table that has no label and no name, it shows up with the name "(empty)" in the tables list. I was trying to create a new application, didn't know what I was doing and somehow ended up with this table with no name. When I ope...
My Company is looking to integrate FIM(Forefront Identity Manager ) with Service now Instance. I could not find much reference for this implementation. Can someone please guide me to implement this integration.
The business rule Abandon and Restart Notifications script is defined as:if ( current.state == '3' && current.u_state_reason == 'cancelled' && current.approval == 'cancelled'){gs.eventQueue("change.abandon", current, current.requested_by);}The above ...
I am wondering if any Healthcare Organizations would be willing to share the setup they are using for Impact, Urgency and Priority. We are looking at changing what we currently have setup and would like to hear some ideas other organizations are usin...
I am going to create Data Source to import data file and File retrieval method: is attachment. My instance is in Aspen. My question is do I must specify "Connection URL" likeattachment://sys_data_source:695722d90a0a3c6c01d74f3594ee75d9/group.xlsI hav...
I am currently working on a new application, nothing complicated, at least that's how it's starting but have just been asked if the form can be Spanish as well as English. The Language Internationalization Wiki suggests it is fairly straight forward...
Do UI Policies work on on Related Fields? For example, on Change Task, we want to sent some fields as read-only if the State of the parent Change Request is updated. Doesn't seem to work.Thanks!
Out of the Box the Event "attachment.deleted" is triggered when an attachment is removed from a ticket. The Parms it returns are the table name and the ticket's sys_id. Since it deletes the sys_attachment record related to the attachment, the file na...
I am new for ServiceNow, I want to display UI page in catalog item I created. I added UI page in catalog a variable as follows:Type: Container StartVariable Name: containerOrder 350Type: UI pageVariable Name: add_rowOrder: 400Type: Container EndOrder...
Hi guys,I was just wondering if anyone had ever had the same requirements as myself or if anyone could point me in the right direction here. We have a requirement whereby if a user sends an email from a record using the email client the state of that...
I have a custom field of just numbers that is basically like an Invoice Number. This field is the primary display value for a table on reference fields, so it needs to be able to work with STARTSWITH queries. The problem is users want lists sorted by...
I have a request to convert certain fields to all uppercase. It looks like the toUppercase() function does not work on a business rule, and it's necessary to use a BR for this since a lot of the field data will come in through bulk imports. Does anyo...
Hi there,Although I can see how to find the currency of the currently logged in user I cannot seem to find any way of getting in a script the currency of user X where x is some other user.The reason I need this is so that each Approver gets the cost ...
We utilize LDAP authentication via Microsoft Active Directory and recently we've been seeing an increasing lag in the time it takes to login not only our ServiceNow production instance, but non-production instances as well. Currently the lag is anywh...
I just got off the phone with the our Director of Information Security and he wants to get his team into and using Servicenow . . . which is a good thing.The problem I'm having is that he is requiring that his team have a ticket "type" that only they...