Sys_Properties

[Anil74]

Can anyone help me how to find Sys_Properties option in application navigator, or how to enable this feature and how to disable the response time by setting the glide.ui.response_time property to false

I am using service now express trial instance.

[darius_koohmare]

Hi Anil,

The Express version is meant to be simplified for faster implementation and easier configuration.

As a result, not all system properties are available, the particular one you are trying to edit included.

Any sys property intentionally exposed in Express will be found in the System Configuration module, where it is front ended by a easy to use UI.

Other locations include navigating from the system administration homepage to the knowledge category, where a knowledge property page is available.

We constantly monitor feedback from customers regarding properties they like to see added; when a trend is identified the requested property is added to the system configuration page in the future.

Thanks!

[Anil74]

Thank you very much Darius and Pradeep.

[darius_koohmare]

No problem, as a FYI as well the Express support site located here: https://express.servicenow.com/support/

Is the best resource for Express related content.

The enterprise community & docs do not always apply and can cause confusion.