The approval history has too many messages in activities

Marion de Groo1
Tera Guru

Hi,

I would like to have less messages of the approval history posted in activities. There is no need to have a message for each approver in a group that was sent an approval request, on can see all  approvers in the related list, it is just cluttering up our activities list on CHG tickets. How can I do this?

Kind regards, Marion

1 ACCEPTED SOLUTION

Marion de Groo1
Tera Guru

I solved it myself: I commented out the line that adds the approval request sent to a member of the approval group in the business rule Approval Events (task)

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3 REPLIES 3

Saurabh Gupta
Kilo Patron
Kilo Patron

Hi,
You can remove the activities that you don't want to see on activity stream.

 

SaurabhGupta_0-1679001468327.png

 


Thanks and Regards,

Saurabh Gupta

Marion de Groo1
Tera Guru

Saurabh, Of course I don't want to remove all approval history messages, just part of them. If it was that simple why post a question here? I do want the messages about which approval has been requested, and who has approved, but not the ones about the requests sent, because if you have an approval group with lots of people in it you will see a single message for each member in the activity stream.

Marion de Groo1
Tera Guru

I solved it myself: I commented out the line that adds the approval request sent to a member of the approval group in the business rule Approval Events (task)