Translating notification to french

shyamkumar VK
Kilo Patron

Hello All,

I have notification in English but I need to translate to French language , I know we can create another one for French and set the condition , is there any other way to translate notification to French language instead of creating new one

Can you please help me here!!

TIA.

@Ankur Bawiskar @Mohith Devatte @Sandeep Dutta 

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar
3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

I would suggest to configure another notification for French and send the correct one based on recipient's language.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Uncle Rob
Kilo Patron

Pre-Tokyo nothing else you can do but build a second notification (with an added condition to ensure the destination user's language is french).

After Tokyo, you have a couple options depending on if you already have dynamic translation on.

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

Shyam, 

As @Robert Fedoruk has highlighted, pre-Tokyo the way to do it was to essentially duplicate the notification (one per language) and have extra logic in the condition to check for the recipients language in order to know which notification to trigger. I talk about it in detail in my blog post here

However, in the Tokyo release we've expanded out the "Localization Framework" which will let you either Dynamically Translate any notification (when enabled on the notification and via a CloudMT provider - e.g. Google, Microsoft etc with their respective subscription) or you can Statically translate the notification and store it via the Localization Framework. I go through it in detail in the notification section of my Language Support Guide post here, (and Robert's video is a good overview 🙂 ),

We also have a dedicated Localization forum here on Community for all of these types of topics - here,


Many thanks,
kind regards

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Director of Globalization Deployment, Internationalization