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Push notifications stuck in 'Pending' status

Hello, I have been trying to configure push notifications to be sent from our demo instance, but unfortunately they all get stuck in 'Pending'. The relevant Push Notification plugins are activated and the glide.push properties are also configured. Th...

Paul38 by Tera Guru
  • 1726 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to add flag icon in field control ?

Hi Team, Could you please provide me the solution for below requirement.    How to add flag  icon in field control . for example : User is india --display india flag user is USA -- display USA flag. Through ui macros   .Could you please provide me th...

ServiceNow integration with InsightVM

Hi Folks ,Good Day !Could somebody please let me know if someone has performed service now integration with InsghtVM ?If yes, is there any specific requirement needed at servicenow end to perform this integration. I was going through article publishe...

dubey887766 by Mega Contributor
  • 2963 Views
  • 10 replies
  • 0 helpfuls

Resolved! Cloning Best Practice?

Can anyone refer me to some best practices/examples/ or videos of cloning in ServiceNow? I do not see a lot on the Product Documentation and want to know more about cloning. Thanks all

kedler by Kilo Guru
  • 11103 Views
  • 2 replies
  • 9 helpfuls

Resolved! Item price is not visible in service portal

Hi All,   Item price is not visible in widget if the item cost is $0.00 even after removing the HTML condition.   <span class="pull-right item-price font-bold">{{::item.price}}</span> &nbsp;   Please suggest

Resolved! No default value but field being populated

Our default value on our request form is being populated as '4 - Low', however, when I check the dictionary entry for that field, there is no default value specified. The field is set to mandatory, could that be the issue?

Resolved! Adding HTML to the Description field in the Ticket Fields Widget

Does anyone know how to make the Description field in the Ticket Fields widget into HTML? I've seen some posts to use the $sce and bind HTML but not sure how to incorporate that into the widget code. Thanks, Aryanos

Community Alums by Community Alums  
  • 4771 Views
  • 12 replies
  • 2 helpfuls

How to add expand/collapse icon in html?

Hi,  In Knowledge Management, while creating an article when I change the article type corresponding template will appear inside the text field. In every template there will be a heading and description below that. For each heading of the article, I ...

hema36 by Kilo Explorer
  • 13712 Views
  • 24 replies
  • 4 helpfuls