The CreatorCon Call for Content is officially open! Get started here.

Trigger Business Rule on change of state on AVIT or VIT in Servicenow Vulnerability Response odule n

satya30
Tera Contributor

Hi, 

I have created a onChange BR on AVIT (sn_vul_app_vulnerable_item)table whenever there is a change on if state changes from closed to trigger so that each AVIt will have only one rem task in open state

But lets say when ever the assignment group on the avit i schnaged manually and saved. then avit is closed and reopened which means state is chnaged from closed - in this case my BR itself is not triggering

but if there is no change on asignment group on avit and state is changed from closed then the BR is triggerring.

Here in case after the assignment group is chnaged we are saving the form and then closing and reopening BR is not triggering. Please help me on what I can do here 

thanks,
Harika.

0 REPLIES 0