Hi Folks ,
I am trying to trigger a notification with below body content , could you please help me on this
1 . You can view the attachment by clicking the link
2 . *[link should take them to the incident.]
Created Event(incident table) , notification(incident table) , Business rule (attachment table)
Business rule :
var incAtt = new GlideRecord('incident');
incAtt.addQuery(current.table_sys_id,incAtt.sys_id);
incAtt.addEncodedQuery('assigned_to=');
incAtt.query();
if (incAtt.next()) {
var group = incAtt.assignment_group;
if (incAtt.get(current.table_sys_id)) {
var createB =current.sys_created_on+","+current.sys_created_by;
gs.eventQueue('incident.attachment.add',current,group,createB);
}
}
Thanks in advance
