Hi,
I realized that we shouldn't use the 'current' object in gs.event method, since before the event triggers that record is getting deleted and so current object not holds any data about record.
Please follow the below, I have tested it in my personal instance and working fine.
- We need to set all required record details in a json object, and use that object in event parm1 field.
- We need to create notification mail script to extract the field details from even
- Add the mailscript in your notification template.
In Before Delete BR wirte code as below
(function executeRule(current, previous /*null when async*/) {
// Add your code here
var obj ={
"number":current.number.toString(),
"shortDescription": current.short_description.toString()
};
var content = JSON.stringify(obj);
gs.eventQueue('record.inc.delete',null,content,'','');
})(current, previous);
Create Notification mail script as below.
(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
/* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
/* Optional GlideRecord */ event) {
// Add your code here
var jsonObject = JSON.parse(event.parm1);
template.print('Incident Number: '+ jsonObject.number);
template.print('Incident ShortDescription: '+ jsonObject.shortDescription);
})(current, template, email, email_action, event);
Add the mail script in Notification template as below.
${mail_script:delete_record_content}
please mark it correct/helpful, if it answers your query,
Regards,
Sachin
hey lavu,
you can fetch the details of deleted record like in below screenshot,
Please mark Correct and Helpful if my answer is useful.
Regards,
Indrajit.
