Two glide record conditions

[Kush Sharma]

Guys - I have a requirement to search data in two tables in ServiceNow .

Example - I need to check value of customer_contact field in (sys_user) table if value found that's fine but if not then I need to check another table (customer_account) for field u_contact . 

Please help me , how to write two glide records in same function based on condition.

Thanks

[Yousaf]

Hi Kush,

You can GlideRecord one table and use if else and GlideRecord second table in else statement.

var gr = new GlideRecord('sys_user');
gr.addQuery();
gr.query();
if(gr.next){  //if or while
    //do this
}
else{
    var gr1 = new GlideRecord('customer_account');
    gr1.addQuery('u_contact','yourValue');
    //query
    //if or while{

    }
}

Mark Correct or Helpful if it helps.

[Mohith Devatte]

Hello @Kush Sharma ,

you can try this 

var gr = new GlideRecord('sys_user');

gr.addQuery('customer_contact','<your_value>');

gr.query();

if(!gr.next())

{

var cus = new GlideRecord('customer_account');

cus.addQuery('u_contact','<your_value>');

cus.query();

if(cus.next())

{

//execute your logic

}
}
else
{
//execute your logiv
}

MARK MY ANSWER CORRECT IF IT HELPS YOU

[Ankur Bawiskar · Accepted solution]

Hi,

it would look like this; enhance it from your side.

var gr = new GlideRecord("sys_user");
gr.addQuery("customer_contact", "your value");
gr.query();
if (gr.next()) {
	// do something
}
else{
	var rec = new GlideRecord("customer_account");
	rec.addQuery("u_contact", "your value");
	rec.query();
	if(rec.next()){
		// do something
	}
}

Regards
Ankur