UI Actions not working on the FORM widget in Service Portal
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06-21-2018 08:29 AM
Hi,
The UI Actions on the FORM widget dont update the fields as per its server side script. The widget i am using is just a clone of the Form widget and still the normal server side UI Action dont work. When clicked the Updated message shows up in green on the top and nothing happens to the fields on the form neither the changes made to the form get saved.
Also note that these UI Actions work smooth and fine on the legacy view(Service Now normal view)
Any idea what should have gone wrong?
Thanks,
Shahid
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06-21-2018 08:30 AM
I am also facing same issue and when I reload that page It is updated values into fields.
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06-21-2018 08:35 AM
reload through the button?
No value on the form gets saved but after the green updated message shows up the values on the fields go back to their original values. For example if there is a drop down field with options A and B. And if i select A and click on this UI Action , the green "Updated" message shows up but the value of this field returns to None.
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06-21-2018 08:44 AM
My form reloads after the button is clicked but it reverts to the original values again without saving what i had put in them later.
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06-21-2018 08:51 AM
Are you using update() function in server side script?
