Unable to close the task

Vyanktesh08
Tera Contributor

User is saying he is unable to close the task, even after filling all the mandatory fields, error is "please fill the all the mandatory fields before closing the task"

 

  

6 REPLIES 6

Anurag Tripathi
Mega Patron
Mega Patron

Are you able to replicate the issue?

-Anurag

I did not checked it, Service Desk peoples checked it , showing same error as user.

There is some field that is missing. It could be hidden or in some other section. You need to find that and you cant do it unless you look at it yourself.

-Anurag

I am also thinking the same , may be their is some mandatory field which is hidden,,

 

How I can find that hidden mandatory field?