Unable to close the task
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05-01-2024 06:47 AM
User is saying he is unable to close the task, even after filling all the mandatory fields, error is "please fill the all the mandatory fields before closing the task"
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05-01-2024 06:48 AM
Are you able to replicate the issue?
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05-01-2024 06:55 AM
I did not checked it, Service Desk peoples checked it , showing same error as user.
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05-01-2024 06:57 AM
There is some field that is missing. It could be hidden or in some other section. You need to find that and you cant do it unless you look at it yourself.
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05-01-2024 07:01 AM
I am also thinking the same , may be their is some mandatory field which is hidden,,
How I can find that hidden mandatory field?